Terms and Conditions

Please read these terms and conditions carefully before using Our Service.
Our payment methods are only through payment gateways, which are found on our website.
You can pay with any credit or debit card. 

REFUND POLICY

At ESLENGLISHBOOKS , the resources you purchase are delivered electronically. Unlike a t-shirt or a book, you can’t (really) return a PDF, or other file after it’s been downloaded or accessed. For that reason, all sales on ESLENGLISHBOOKS of digital resources are considered final and nonrefundable.

Refund

If your purchase falls into one of the following exceptions listed below, you may be eligible for a refund.

  • A resource file is damaged or is missing content.
  • A resource preview and/or description misrepresents what is actually contained in the resource. 
  • You are unable to access a resource because the technical requirements aren’t included in the resource description.
  • You purchase the same resource twice in one Email Address.

 

If your purchase falls into one of these categories, send us an email at (sales@eslenglishbooks.com) . Please be sure to include in your request: the resource name and your concerns, along with any specific examples or details you might have.